General Enquiries

What do I do if a club cannot see the options to ‘Request Consent/Confirm Offline Consent/Submit to League’?
These options will not appear until a league has opened its registration window. You can contact the league directly to confirm when the registration window...
Mon, 28 Oct, 2019 at 11:19 AM
Does a player require a FAN to be registered?
Each player is required to have a FAN (FA Number). WGS can automatically generate a FAN and this will be your unique record for your football career. A...
Mon, 23 Mar, 2020 at 10:17 AM
Do I need to provide a photograph for registration?
This depends on the league your team has entered and whether they require a photograph as part of the registration process. If the league requires a photo...
Mon, 28 Oct, 2019 at 11:19 AM
Why are there club players on WGS already?
There may be a number of reasons why players already have records on Whole Game System – they may have been added in the past through the discipline process...
Mon, 28 Oct, 2019 at 11:19 AM
I have a player with multiple records?
Contact the Derbyshire FA with the following details and we will de-duplicate the records.  First Name Surname Any other names known by (e.g. William a...
Fri, 14 Feb, 2020 at 10:37 AM
Can I update a photo for a player?
If a registration has already been accepted for the current season with a photo attached to the player, you are unable to update this yourself.  If a ph...
Fri, 14 Feb, 2020 at 10:35 AM
How do I correct Date of Birth/Gender/Name for individuals in WGS?
To correct any of the above, we will need an email from the Club Secretary to with the existing details and what the changes are. ...
Fri, 14 Feb, 2020 at 10:36 AM
How do I get duplicated FAN records removed?
Please click here to submit details to have FAN numbers de-duplicated.
Thu, 13 Feb, 2020 at 10:11 AM