General Enquiries

What do I do if a club cannot see the options to ‘Request Consent/Confirm Offline Consent/Submit to League’?
These options will not appear until a league has opened its registration window. You can contact the league directly to confirm when the registration window...
Mon, 28 Oct, 2019 at 11:19 AM
Does a player require a FAN to be registered?
Each player is required to have a FAN (FA Number). WGS can automatically generate a FAN and this will be your unique record for your football career. A...
Mon, 23 Mar, 2020 at 10:17 AM
Do I need to provide a photograph for registration?
This depends on the league your team has entered and whether they require a photograph as part of the registration process. If the league requires a photo...
Mon, 28 Oct, 2019 at 11:19 AM
Why are there club players on WGS already?
There may be a number of reasons why players already have records on Whole Game System – they may have been added in the past through the discipline process...
Mon, 28 Oct, 2019 at 11:19 AM
I have a player with multiple records?
Contact the Derbyshire FA with the following details and we will de-duplicate the records.  First Name Surname Any other names known by (e.g. William a...
Fri, 14 Feb, 2020 at 10:37 AM
Can I update a photo for a player?
If a registration has already been accepted for the current season with a photo attached to the player, you are unable to update this yourself.  If a ph...
Fri, 14 Feb, 2020 at 10:35 AM
How do I correct Date of Birth/Gender/Name for individuals in WGS?
To correct any of the above, we will need an email from the Club Secretary to info@derbyshirefa.com with the existing details and what the changes are. ...
Fri, 14 Feb, 2020 at 10:36 AM
How do I get duplicated FAN records removed?
Please click here to submit details to have FAN numbers de-duplicated.
Thu, 13 Feb, 2020 at 10:11 AM